See what visitors sent through a lead form

Each lead form keeps what visitors sent through it. You can read the latest submissions on the Lead Forms screen.

Who can do this

• Everyone in the workspace can read submissions.
• Owners, admins and members can delete one. Viewers cannot.
• The demo workspace's forms are samples, so they have no submissions to show.

Steps

1. Open Jebat and choose Lead Forms in the side menu.
2. In the form's row, click View beside its Contacts count.
3. The Submissions card opens above the table, newest first. Each submission shows the name, Email, Phone, Message and Consent: when the visitor agreed, and the exact sentence they agreed to.
4. To open the contact the submission made, click Contact in Kasturi.
5. To delete a submission, click Delete, then Delete submission. The contact it made stays in Kasturi. This cannot be undone.
6. Click Close when you are done.

Common problems

• "No submissions to show for this form yet." Nobody has sent this form yet. Check that it is Active and that you have shared its link; see Create and share a lead form.
• "The submissions could not be loaded. Please try again." Click Try again.
• "Its contact has been deleted." The contact this submission made was deleted in Kasturi. The submission is still kept.
• Consent says "Not recorded (sent before consent was asked for)". The form was sent before forms asked for consent.

Related

• Create and share a lead form
• Promote a lead to a Kasturi contact